Privacy Policy

Last Updated: November 28, 2025

At Chronowise, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our time management courses in Fukuoka, Japan.

We are committed to protecting your personal data and respecting your privacy rights. This policy describes our practices in clear, straightforward language so you can make informed decisions about sharing your information with us.

Contact Information

5-3-17 Kokubuchuo, Kirishima City, Kagoshima Prefecture, 899-4332

Information We Collect

Information You Provide to Us

When you interact with our website or register for our courses, you may voluntarily provide us with certain personal information, including:

• Name and contact details when you submit inquiry forms
• Email address for course registration and communications
• Professional information relevant to course enrollment
• Payment information when purchasing courses (processed securely through third-party payment providers)
• Any other information you choose to share with us through contact forms or direct communication

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

• Browser type, operating system, and device information
• IP address and general location data
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Cookie data and preferences (see our Cookie Policy for more details)

Analytics and Performance Data

We use analytics services to understand how visitors interact with our website. This helps us improve user experience and optimize our content. Analytics data is collected in accordance with your cookie preferences and may include aggregated, non-identifiable information about website usage patterns.

How We Use Your Information

We use the information we collect for legitimate business purposes and only in ways that you would reasonably expect. We process your data lawfully, fairly, and transparently.

Course Administration

Processing course registrations, managing enrollments, communicating about course schedules, and providing educational materials to participants.

Communication

Responding to your inquiries, sending course updates, sharing relevant educational content, and providing customer support.

Website Improvement

Analyzing website usage to enhance user experience, optimize content, identify technical issues, and improve navigation.

Marketing Communications

Sending information about new courses, updates, and relevant content (only with your consent, and you can opt out at any time).

Legal Compliance

Meeting legal obligations, protecting our rights, preventing fraud, and ensuring the security of our services.

Business Operations

Managing business relationships, processing payments, maintaining records, and conducting internal research to improve our services.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific purposes, such as receiving marketing communications
Contract Performance: When processing is necessary to fulfill our contractual obligations, such as delivering courses you've enrolled in
Legitimate Interests: When we have legitimate business interests, such as improving our services, that don't override your privacy rights
Legal Obligations: When required by law or to protect our legal rights

How We Share Your Information

We do not sell your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist with website hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to protect your data and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

With Your Consent

We may share your information with other parties when you explicitly consent to such sharing.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption and Security

We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers. Sensitive information is encrypted both in transit and at rest.

Access Controls

Access to personal data is restricted to authorized personnel only, and all access is logged and monitored for suspicious activity.

Regular Security Audits

We conduct regular security assessments and updates to ensure our systems remain protected against emerging threats and vulnerabilities.

Data Minimization

We collect only the information necessary for the purposes outlined in this policy and retain it only as long as required.

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Course-related data is retained for the duration of your enrollment and up to 5 years afterward for record-keeping purposes
• Contact form submissions are retained for up to 2 years unless you request earlier deletion
• Marketing communications data is retained until you unsubscribe or withdraw consent
• Analytics data is typically retained in aggregated form for up to 26 months
• Financial records are retained as required by Japanese tax and accounting regulations

Your Privacy Rights

You have certain rights regarding your personal data. We respect these rights and provide mechanisms for you to exercise them.

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of your data.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a portable format and to request its transfer to another service provider where technically feasible.

Right to Object

You can object to processing of your personal data for marketing purposes or based on legitimate interests. We will honor such requests unless we have compelling grounds to continue processing.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us using the information provided on this page. We will respond to your request within 30 days and may ask you to verify your identity before proceeding.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our courses and services are designed for working professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify registered users via email if changes significantly affect how we handle their data
• Post a notice on our website highlighting the changes

We encourage you to review this policy periodically to stay informed about how we protect your information.